One of the biggest problems within a water utility is dealing with high bill complaints. Let’s be honest, 99 times out of a 100 we know the customer used the water stated on their bill and of those 99 customers, most of them probably have a LEAK that they are unaware of. This situation happens tens of thousands of times per day at water utilities across the country. In this video we discuss some of the tools that are available to water utilities to help their customers find their own leaks and we will also review a case study by Dr. Wesley Schultz that demonstrates the success of deploying these tools at the City of Sacramento.

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